{"id":577,"date":"2024-06-01T22:31:41","date_gmt":"2024-06-02T02:31:41","guid":{"rendered":"http:\/\/localhost\/PRUEBA\/?page_id=577"},"modified":"2025-07-23T14:02:28","modified_gmt":"2025-07-23T18:02:28","slug":"oficina-de-atencion-ciudadana","status":"publish","type":"page","link":"https:\/\/sudeban.gob.ve\/index.php\/oficina-de-atencion-ciudadana\/","title":{"rendered":"Oficina de Atenci\u00f3n Ciudadana"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"577\" class=\"elementor elementor-577\">\n\t\t\t\t<div class=\"elementor-element elementor-element-186b4085 e-flex e-con-boxed e-con e-parent\" data-id=\"186b4085\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c539a5a elementor-widget elementor-widget-heading\" data-id=\"7c539a5a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Oficina de Atenci\u00f3n Ciudadana<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b31867b e-flex e-con-boxed e-con e-parent\" data-id=\"b31867b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-512e09a elementor-widget elementor-widget-text-editor\" data-id=\"512e09a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>La Oficina de Atenci\u00f3n Ciudadana (OAC) tiene la finalidad de atender de manera oportuna, eficaz y eficiente al p\u00fablico general que requiera los servicios de la Sudeban, tanto de forma personalizada como por v\u00eda telem\u00e1tica, con el fin de suministrar informaci\u00f3n y\/o asesor\u00eda. Gestiona todo lo relacionado con denuncias, quejas, reclamos, sugerencias o peticiones del ciudadano; incluyendo los requerimientos relacionados con la posici\u00f3n crediticia (SICRI), solicitud de inscripci\u00f3n y\/o renovaci\u00f3n de los Registros de Peritos Avaluadores, Contadores p\u00fablicos, Firmas Auditoras, Organizaciones de Participaci\u00f3n Ciudadana, as\u00ed como el servicio de informaci\u00f3n documental especializada en materia Bancaria y Financiera (Biblioteca).<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-513decd e-flex e-con-boxed e-con e-parent\" data-id=\"513decd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-546fcd2 e-con-full e-flex e-con e-child\" data-id=\"546fcd2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-daf735b elementor-widget elementor-widget-heading\" data-id=\"daf735b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00c1rea de Atenci\u00f3n al P\u00fablico<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f633f0f elementor-widget elementor-widget-image\" data-id=\"f633f0f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"720\" height=\"480\" src=\"https:\/\/sudeban.gob.ve\/wp-content\/uploads\/2024\/06\/OAC_Requerimientos_02.jpg\" class=\"attachment-large size-large wp-image-1232\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60469c3 elementor-widget elementor-widget-text-editor\" data-id=\"60469c3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Horario de Atenci\u00f3n<\/p><p><strong>Lunes a viernes<\/strong><\/p><p>8:00 a.m. a 12:00 m.\u00a0<\/p><p>1:00 p.m. a 4:00 p.m.\u00a0<\/p><p>(Exceptuando los d\u00edas feriados y bancarios).<\/p><p>Recepci\u00f3n de denuncias, quejas, reclamos, sugerencias o peticiones<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c24fa7 e-con-full e-flex e-con e-child\" data-id=\"3c24fa7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c199ebf elementor-widget elementor-widget-heading\" data-id=\"c199ebf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Centro de Atenci\u00f3n Telef\u00f3nica<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81b53bd elementor-widget elementor-widget-image\" data-id=\"81b53bd\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"720\" height=\"480\" src=\"https:\/\/sudeban.gob.ve\/wp-content\/uploads\/2024\/06\/OAC_Cat_02-768x512-1.jpeg\" class=\"attachment-large size-large wp-image-1242\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b80fab elementor-widget elementor-widget-text-editor\" data-id=\"6b80fab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Horario de Atenci\u00f3n<\/p><p><strong>Lunes a viernes<\/strong><\/p><p>8:00 a.m. a 12:00 m.<\/p><p>1:00 p.m. a 4:00 p.m.\u00a0<\/p><p>(Exceptuando los d\u00edas feriados y bancarios)<\/p><p><strong>Cont\u00e1ctenos<\/strong><\/p><p><strong>0-800 SUDEBAN<\/strong><br \/><strong>0-800 7 8 3 3 2 2 6<\/strong><\/p><p>atencionalusuario@sudeban.gob.ve<\/p><hr \/><p><strong>Central telef\u00f3nica: 0212-2806933<\/strong><\/p><p><strong>Lunes a viernes<\/strong><\/p><p><br \/>8:00 a.m. a 12:00 m.<\/p><p>1:00 p.m. a 4:00 p.m.\u00a0<\/p><p>(Exceptuando los d\u00edas feriados y bancarios)<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Oficina de Atenci\u00f3n Ciudadana La Oficina de Atenci\u00f3n Ciudadana (OAC) tiene la finalidad de atender de manera oportuna, eficaz y eficiente al p\u00fablico general que requiera los servicios de la Sudeban, tanto de forma personalizada como por v\u00eda telem\u00e1tica, con el fin de suministrar informaci\u00f3n y\/o asesor\u00eda. Gestiona todo lo relacionado con denuncias, quejas, reclamos, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-577","page","type-page","status-publish","hentry","post"],"_links":{"self":[{"href":"https:\/\/sudeban.gob.ve\/index.php\/wp-json\/wp\/v2\/pages\/577"}],"collection":[{"href":"https:\/\/sudeban.gob.ve\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sudeban.gob.ve\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sudeban.gob.ve\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sudeban.gob.ve\/index.php\/wp-json\/wp\/v2\/comments?post=577"}],"version-history":[{"count":34,"href":"https:\/\/sudeban.gob.ve\/index.php\/wp-json\/wp\/v2\/pages\/577\/revisions"}],"predecessor-version":[{"id":2453,"href":"https:\/\/sudeban.gob.ve\/index.php\/wp-json\/wp\/v2\/pages\/577\/revisions\/2453"}],"wp:attachment":[{"href":"https:\/\/sudeban.gob.ve\/index.php\/wp-json\/wp\/v2\/media?parent=577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}